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FAQ

Frequently Asked Questions

Quick answers for common questions.

How long does delivery take?

Orders

Most orders inside Dhaka arrive within 1–3 business days. Outside Dhaka, allow 3–6 business days.

What payment methods do you accept?

Payments

Cash on delivery, cards, and mobile wallets such as bKash, Nagad, and Rocket when those gateways are enabled.

How do I track my order?

Orders

Open My Account → Orders, or use the link in your confirmation email.

Do you offer cash on delivery?

Shipping

Yes. Cash on delivery is available wherever our shipping zones allow it.

Who can I contact for support?

Support

Write to support@twistmore.com or use the contact form. We reply on business days.